Creative Watch Company Ltd. - Rotary Watches UK Retailer

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Creative Watch Company has over 25 years experience in the watch and clock trade. We have been Rotary Watches UK official dealers for 20 years. In that time we have sought to bring unbeatable value to our customers in our Birmingham branch. Please don't hesitate to contact us if you have any queries You can order in complete confidence with credit cards through our totally secure order form. If you are at all worried we will also take orders by telephone or fax. Head Office 106-108 Vyse St. Hockley Birmingham B18 6LP UK Tel +44 (0) 121 2331801 Fax +44 (0) 121 2331415 email:sales@rotary-watches-collection.co.uk Vat Reg. No. 559073322 Customer Services Phone Number : +44(0)121 233 1801 (standard call charges apply) Monday-Saturday 9am - 5pm Sunday 10am - 1pm If you wish to comment on the service we have provided then either write to Head Office Customer Services Department or email customerservices@rotary-watches-collection.co.uk We will acknowledge and respond to your email within 2 days. We aim to provide un-rivaled value and service to our customers both at our shop and on-line. If you feel we could improve any aspect of this site or our service please let us know. support@rotary-watches-collection.co.uk

Returns Policy - Customers have the right to cancel the contract within 7 working days of receiving the goods. If you cancel the contract we will gladly refund within 3 days of the cancellation provided: (a) You have informed us prior to returning goods (b) The goods are received un-used, in the same condition you received them and carriage paid. No policy, extended guarantee, or any statement on this site affects the consumers statutory rights. We will not share your name or personal details with any third party We do not send any un-solicited mail, e-mail or marketing material We do not debit cards until goods are ready for dispatch We confirm your order by email. We aim to dispatch orders within 2 working days of receipt but if for any reason we cannot dispatch goods within 4 working days we will inform you by e-mail If goods turn out to be faulty or different from those that the customer ordered we will provide a full refund including return carriage charges. This is regardless of whether the goods have been personalised by us as requested by the customer. Any guarantee offered on this site is in addition to the consumers' statutory rights.